Move to the gas station area in the "Exodus" map in Extinction mode. Find the dim neon sign above the car wash near one of the craters on the street. Shoot the letters on the sign to spell "NEVERSOFT". Each correct shot will display a colored letter on your HUD. Once the word is completed, you will have unlocked a "Always Hard" bonus video at the "Intel" menu, which shows Neversoft's last day as a game studio.